Engineered for Zero Data Footprint: 100% HIPAA Compliant

• Upfront Signed BAA: A legally binding agreement is executed before any claims are uploaded or processed.
• Anonymized Audit Trails: Ephemeral processing architecture purges patient identifiers immediately after the call. We never permanently store PHI logs.
• AES-256 Encryption: Military-grade encryption for all data in transit (TLS 1.3).
• No AI Model Training: Your clinic’s data is strictly segregated and never used to train public foundation models.

Start your Risk Free Pilot 

Let HoldFree AI call your 10 most frustrating stuck claims for free. Zero credit card, zero complex IT installation, and a signed BAA upfront.

How does it work?

1. 1-Click CSV Export: Export your aging claims report from your Practice Management System (Dentrix, Eaglesoft, Open Dental, eClinicalWorks, Kareo, Epic, etc.) and securely upload it.
2. Voice AI Executes Calls: The autonomous agent calls payers (Delta Dental, BCBS, Aetna, Medicaid, etc.), inputs NPI/Tax IDs via IVR, and intelligently speaks to human reps to gather information.
3. Instant Actionable Notes: Receive an updated spreadsheet with clear call logs, reference numbers, check dates, and exact denial explanations ready for your team to action.

See it in Action:

Benefits:

• Staff Efficiency & ROI: Reclaim hours of staff time per month by eliminating time spent on hold, allowing your team to focus on patient care and complex clinical denials.
• Accelerated Cash Flow: Rapidly resolve and collect thousands in aging A/R through consistent, automated follow-ups.
• Full-Spectrum Resolution: Extendable capabilities can handle instant clinical faxing, physical mail appeals, and EDI clearinghouse APIs for complex disputes.