Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences – The Official Microsoft Blog
With @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS), you can deliverrich experiences across digital and voice channels to empower customers and agents alike. Read this blog for a look at how it empowers customers to resolve their own needs and gives agents relevant context within the flow of work to improve service. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.