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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

By |2024-11-11T15:15:13+00:00November 11th, 2024||

How do you turn customer service reps into super agents? You just need Copilot's advanced AI capabilities in Microsoft Dynamics 365 Customer Service. Get this customer story and learn how to elevate your customer service. DM us to learn how to get started.

Belfius uses Microsoft Azure Machine Learning to help detect fraud and money laundering

By |2024-11-05T17:23:28+00:00November 5th, 2024||

Belfius, a prominent Belgian bank, was well along in its digital transformation journey with AI and ML when it noticed a problem. It turned out Belfius data scientists were rewriting the same code repeatedly for different data models. Was there a better way? Read this customer story about how they solved this issue using @Microsoft Azure and improved development time, increased efficiency and became better able to spot attempts at money laundering and fraud.

A Strong Hybrid Cloud Security Program Drives Tangible Business Benefits

By |2024-11-05T15:18:16+00:00November 5th, 2024||

With a whopping 75% of decision-makers saying that securing their hybrid cloud environment is more challenging than ever before, a radical retooling of #hybridcloudsecurity capabilities and strategies is imperative. Terrific insight into the state of cloud security and the ROI companies can realize by investing in the right solution:

Microsoft Security Copilot in Action

By |2024-11-05T13:14:27+00:00November 5th, 2024||

Constant cyber threats and increasingly hybrid IT systems complicate enterprise security. But security really doesn't have to be so difficult. Microsoft Copilot for Security can help speed responses, hunt threats faster and support professional development. Watch this demo to learn how Copilot for Security works. @Microsoft Security

Copilot in Dynamics 365 Customer Service

By |2024-11-04T22:19:11+00:00November 4th, 2024||

Is there anything generative AI can't do? Well, probably — but it CAN help superpower customer service teams. Check out this infographic to see the game-changing ways Copilot @Microsoft Dynamics 365 is transforming agent experiences. DM us to learn how it can power up your customer service teams. #genAI #Copilot

Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service

By |2024-11-04T15:14:23+00:00November 4th, 2024||

A 315% ROI is impressive in any field, and in this blog, you can see how @Microsoft Dynamics 365 Customer Service helped businesses achieve that when they upgraded their service operations. Read about this comprehensive @Forrester Total Economic Impact study, and reach out to to set up a consultation..

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