Our Latest Thinking

Sandvik Coromant delivers ultimate customer service with Dynamics 365

By |2024-12-24T19:02:54+00:00December 24th, 2024||

If you still rely on multiple applications to manage daily business functions, it's time to consider a new approach. For inspiration, read this customer story to learn how Sandvik Coromant used @Microsoft Dynamics 365 Customer Service to streamline customer service, cut costs and improve its customer satisfaction score by a full point. DM us to get started.

The Total Economic Impact™ Of Microsoft Entra

By |2024-12-24T17:02:49+00:00December 24th, 2024||

Maintaining your identity and access management (IAM) solution shouldn't strain your budget. @Microsoft Entra can save you money and generate ROI. Get the Forrester report on the total economic impact of Entra with data from Microsoft customers. @Microsoft Security

New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

By |2024-12-24T13:04:24+00:00December 24th, 2024||

Your infrastructure is a core determinant of your ability to integrate #AI into business processes. Organizations that deploy Microsoft's Intelligent Data Platform can expect to turn a projected ROI of 95% - 232%. How else can you benefit? Downloour complimentary copy of Forrester's report for findings.

Reimagining the customer experience with the power of AI

By |2024-12-23T22:06:14+00:00December 23rd, 2024||

If your customer service operations can stand a little boost, read this blog. It provides insights on how #AI and Copilot in @Microsoft solutions can give operational efficiency a lift and build long-term loyalty at every touchpoint. DM us when you are ready to launch your customer service into a more efficient and revenue-enhancing AI-powered future.

The Microsoft Intelligent Data Platform — Unleash your data and accelerate your transformation

By |2024-12-23T17:07:16+00:00December 23rd, 2024||

Is your infrastructure designed to handle spikes in data, new workloads, and the latest AI and data analytics technologies? If you're ready for an upgrade, read this blog about the advantages of moving to the the @Microsoft Intelligent Data Platform. DM us for help getting started.

Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences – The Official Microsoft Blog

By |2024-12-17T15:21:19+00:00December 17th, 2024||

With @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS), you can deliverrich experiences across digital and voice channels to empower customers and agents alike. Read this blog for a look at how it empowers customers to resolve their own needs and gives agents relevant context within the flow of work to improve service. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.

The Total Economic Impact™ Of Microsoft Entra

By |2024-12-17T13:19:25+00:00December 17th, 2024||

Your identity and access management solution should be as cost-effective as it is reliable. Read this Forrester analysis of the total economic impact of @Microsoft Entra Community on a typical Microsoft customer organization. #MicrosoftEntra, #EntraSuite

The Total Economic Impact of Microsoft Azure AI

By |2024-12-16T19:23:02+00:00December 16th, 2024||

Many organizations have jumped into using AI or ML solutions and found that their tools failed to deliver key functionalities and the custom models they built were difficult or labor intensive to scale. It may be time to take a step back and read the results of this Forrester analyst report that examines the benefits, costs and risks associated with @Microsoft Azure. You'll find out why the quality and scalability of their AI and ML models increased and how they used ML predictive models to optimize costs.

Paytronix migrates 250 million unique customer profiles to Microsoft Azure within two hours

By |2024-12-16T17:26:18+00:00December 16th, 2024||

Deploying new infrastructure is a major IT project that can take anywhere from days to weeks and involve a large chunk of time and attention from department professionals. What's the best way to reduce that workload? Look at this customer story to see how Paytronix provisioned and deployed new infrastructure within @Microsoft Azure in hours.

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