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Copilot in Dynamics 365 Customer Service

By |2024-11-04T22:19:11+00:00November 4th, 2024||

Is there anything generative AI can't do? Well, probably — but it CAN help superpower customer service teams. Check out this infographic to see the game-changing ways Copilot @Microsoft Dynamics 365 is transforming agent experiences. DM us to learn how it can power up your customer service teams. #genAI #Copilot

Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service

By |2024-11-04T15:14:23+00:00November 4th, 2024||

A 315% ROI is impressive in any field, and in this blog, you can see how @Microsoft Dynamics 365 Customer Service helped businesses achieve that when they upgraded their service operations. Read about this comprehensive @Forrester Total Economic Impact study, and reach out to to set up a consultation..

Microsoft named a Leader in 2023 Gartner Magic Quadrant for Strategic Cloud Platform Services

By |2024-10-28T19:06:45+00:00October 28th, 2024||

Every organization knows its IT infrastructure needs to be built on a secure and well-managed foundation to take advantage of the latest advancements in AI and cloud-native services. Take a moment to read this blog showing how @Microsoft has been recognized by Gartner® as a Leader in the recently published 2023 Gartner® Magic Quadrant™ for Strategic Cloud Platform Services. It's another example of how Microsoft is working to create today's solutions and tomorrow's breakthroughs safely and responsibly.

Canopius enables data & AI innovation by building a strong foundation with Azure

By |2024-10-28T15:10:56+00:00October 28th, 2024||

Legacy technology may be reliable, but it can lack the ability to leverage data with scalability, agility and elasticity. How are you managing these needs using your present infrastructure? If you're looking for better answers, read this customer story about how insurance giant Canopius shifted from the complications of dual data centers to the geographically scalable and cost-effective cloud environment in @Microsoft Azure.

Microsoft named an overall leader in KuppingerCole Leadership Compass for ITDR

By |2024-10-22T17:09:08+00:00October 22nd, 2024||

Are you looking for the top providers in identity threat detection and response (ITDR)? Microsoft was recently recognized as a leader in ITDR. Read how Microsoft can strengthen your company's security. @Microsoft Security

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