@Microsoft Dynamics 365 Control Center delivers frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. Take the guided tour to see it in action. DM to discuss putting Dynamics 365 Control Center to work in your organization.
Concerned about potential data breaches? Reduce risk with a modern, zero-trust security strategy from @Microsoft Security. Read this eBook from Microsoft to get the details.
Still relying on multiple applications to manage daily business functions, data and processes that aren't standardized across geographies? Read this customer story to learn how Sandvik Coromant used @Microsoft Dynamics 365 Customer Service to streamline customer service, cut costs and improve its customer satisfaction score by a full point. DM us to get started.
As if the threat landscape wasn't complex enough already, hackers-for-hire are emerging to make a quick buck in the face of an economic slowdown. Meanwhile, cybercriminals are becoming more adept at penetrating #MFA defenses. Here are the key cybersecurity trends @IBM Security has identified:
Zero trust has become an essential approach to modern cybersecurity. Find out how Microsoft's zero-trust cybersecurity can cut your risk of data breaches by 50%. Download this @Microsoft Security infographic.
Could your customer service operations use more than a little boost? Read this blog for insights on how #AI and Copilot from @Microsoft can optimize operational efficiency, build long-term loyalty and increase value at every touchpoint. DM us when you are ready to launch your customer service into a more efficient and revenue-enhancing AI-powered future.
Are you already running a #SIEM solution? If so, which one and are you happy with the ROI? If not, what's holding you back? Cost? Uncertainty about value? Anything else?
Read this insight-rich blog to learn how @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS) solution delivers rich experiences across digital and voice channels that enable customers to resolve their own needs, equips agents with relevant context within the flow of work, and ultimately unifies operations to drive efficiency and reduce costs. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.
In the age of sophisticated attacks targeting an ever-expanding attack surface, organizations are increasingly turning to #SIEM to detect, analyze, and respond to security threats before they materialize. Here's Gartner's in-depth analysis of #QRadar SIEM solution by @IBM
Cost, complexity and compliance are three key challenges that companies face when choosing an identity access management solution. Read how @Microsoft Entra can overcome these challenges with advanced and cost-effective zero trust identity management.
