Yearly Archives: 2024

Sandvik Coromant delivers ultimate customer service with Dynamics 365

Still relying on multiple applications to manage daily business functions, data and processes that aren't standardized across geographies? Read this customer story to learn how Sandvik Coromant used @Microsoft Dynamics 365 Customer Service to streamline customer service, cut costs and improve its customer satisfaction score by a full point. DM us to get started.

By |2024-09-23T22:04:44+00:00September 23rd, 2024||0 Comments

Adopting a Zero Trust approach is a technology and business imperative

Zero trust has become an essential approach to modern cybersecurity. Find out how Microsoft's zero-trust cybersecurity can cut your risk of data breaches by 50%. Download this @Microsoft Security infographic.

By |2024-09-23T17:16:46+00:00September 23rd, 2024||0 Comments

Reimagining the customer experience with the power of AI

Could your customer service operations use more than a little boost? Read this blog for insights on how #AI and Copilot from @Microsoft can optimize operational efficiency, build long-term loyalty and increase value at every touchpoint. DM us when you are ready to launch your customer service into a more efficient and revenue-enhancing AI-powered future.

By |2024-09-23T15:11:19+00:00September 23rd, 2024||0 Comments

Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences – The Official Microsoft Blog

Read this insight-rich blog to learn how @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS) solution delivers rich experiences across digital and voice channels that enable customers to resolve their own needs, equips agents with relevant context within the flow of work, and ultimately unifies operations to drive efficiency and reduce costs. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.

By |2024-09-16T19:14:17+00:00September 16th, 2024||0 Comments

QRadar SIEM Reviews

In the age of sophisticated attacks targeting an ever-expanding attack surface, organizations are increasingly turning to #SIEM to detect, analyze, and respond to security threats before they materialize. Here's Gartner's in-depth analysis of #QRadar SIEM solution by @IBM

By |2024-09-16T17:17:57+00:00September 16th, 2024||0 Comments

The Total Economic Impact™ Of Microsoft Entra

Cost, complexity and compliance are three key challenges that companies face when choosing an identity access management solution. Read how @Microsoft Entra can overcome these challenges with advanced and cost-effective zero trust identity management.

By |2024-09-10T13:10:11+00:00September 10th, 2024||0 Comments
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