Yearly Archives: 2024

Read this @Forrester Total Economic Impact ™ survey to discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, including a 315% ROI, 40% increase in agent productivity, and $1.13 million in new profitability. DM to discuss how Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work.

Elevate your customer service quality with AI assistance. ✅ Increased efficiency ✅ Reduced wait times ✅ Exceptional service with less onboarding. Explore the interactive tour for insights into how @Microsoft Dynamics 365 Customer Service can reshape the way you engage with customers.

How cost-effective is your identity and access management solution? Read this Forrester analysis of the total economic impact of @Microsoft Entra Community on a typical Microsoft customer organization. #MicrosoftEntra, #EntraSuite

Your organization's ability to integrate and adopt advanced technologies like AI hinges on the strength and agility of your infrastructure. @Microsoft Intelligent Data Platform delivers a projected ROI of 95% - 232%. How else do you benefit? Download your complimentary copy of @Forrester's TEI report for findings on projected cost savings and other quantified business benefits.

How much could an investment in @Microsoft Dynamics 365 Customer Service impact your bottom-line? Read this Total Economic Impact (TEI) conducted by Forrester Consulting that examines the potential 315% return on investment of Dynamics 365 Customer Service. DM us for an assessment.

Employee mistakes are among the top causes of cyberattacks. Modern identity access management (IAM) can defeat identity-based threats like credential theft while ensuring employees can access only content required by their roles. Read how @Microsoft Entra Community provides advanced, cost-effective, zero trust identity management. #msftsecurity, #MicrosoftEntra, #EntraSuite

Data solutions created today must be designed to ensure they can easily manage spikes in data, new workloads and new technologies for many years to come. How confident are you that your solution can manage future advances? Read this blog about the advantages of the @Microsoft Intelligent Data Platform, the innovative solution that lets you take advantage of integrated advanced analytics and the latest AI tools.

Get unified, zero-trust security for your cloud and on-premises applications and data with Microsoft's Entra and Sentinel security solutions. Read how here. @Microsoft Security

@Microsoft Dynamics 365 Control Center delivers frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. Take the guided tour to see it in action. DM to discuss putting Dynamics 365 Control Center to work in your organization.