Monthly Archives: December 2024

Total Economic Impact of Dynamics 365 Customer Service

Investing in @Microsoft Dynamics 365 Customer Service is good for your bottom line. But don't take our word for it. View this infographic summarizing findings from a @Forrester TEI survey examining the potential 315% return on investment of Dynamics 365 Customer Service. DM us for an assessment of the potential ROI you can can achieve.

By |2024-12-30T22:21:12+00:00December 30th, 2024||0 Comments

Universidad de Las Palmas de Gran Canaria boosts accessibility with Microsoft Entra ID

Your identity access management service needs to keep working - even when the power goes out. If that's not the case, consider Microsoft Entra for your cloud application security. For validation, read this customer story featuring Universidad de Las Palmas de Gran Canaria in Spain. @Microsoft Security

By |2024-12-30T19:32:18+00:00December 30th, 2024||0 Comments

Canopius enables data & AI innovation by building a strong foundation with Azure

Does your IT infrastructure have the scalability, agility, and elasticity to handle modern data requirements? If it's impeding data access, read this customer story about how insurance giant Canopius shifted from the complications of dual data centers to the geographically scalable and cost-effective cloud environment in @Microsoft Azure.

By |2024-12-30T17:14:22+00:00December 30th, 2024||0 Comments

Sandvik Coromant delivers ultimate customer service with Dynamics 365

If you still rely on multiple applications to manage daily business functions, it's time to consider a new approach. For inspiration, read this customer story to learn how Sandvik Coromant used @Microsoft Dynamics 365 Customer Service to streamline customer service, cut costs and improve its customer satisfaction score by a full point. DM us to get started.

By |2024-12-24T19:02:54+00:00December 24th, 2024||0 Comments

The Total Economic Impact™ Of Microsoft Entra

Maintaining your identity and access management (IAM) solution shouldn't strain your budget. @Microsoft Entra can save you money and generate ROI. Get the Forrester report on the total economic impact of Entra with data from Microsoft customers. @Microsoft Security

By |2024-12-24T17:02:49+00:00December 24th, 2024||0 Comments

New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

Your infrastructure is a core determinant of your ability to integrate #AI into business processes. Organizations that deploy Microsoft's Intelligent Data Platform can expect to turn a projected ROI of 95% - 232%. How else can you benefit? Downloour complimentary copy of Forrester's report for findings.

By |2024-12-24T13:04:24+00:00December 24th, 2024||0 Comments

Reimagining the customer experience with the power of AI

If your customer service operations can stand a little boost, read this blog. It provides insights on how #AI and Copilot in @Microsoft solutions can give operational efficiency a lift and build long-term loyalty at every touchpoint. DM us when you are ready to launch your customer service into a more efficient and revenue-enhancing AI-powered future.

By |2024-12-23T22:06:14+00:00December 23rd, 2024||0 Comments

The Microsoft Intelligent Data Platform — Unleash your data and accelerate your transformation

Is your infrastructure designed to handle spikes in data, new workloads, and the latest AI and data analytics technologies? If you're ready for an upgrade, read this blog about the advantages of moving to the the @Microsoft Intelligent Data Platform. DM us for help getting started.

By |2024-12-23T17:07:16+00:00December 23rd, 2024||0 Comments

Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences – The Official Microsoft Blog

With @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS), you can deliverrich experiences across digital and voice channels to empower customers and agents alike. Read this blog for a look at how it empowers customers to resolve their own needs and gives agents relevant context within the flow of work to improve service. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.

By |2024-12-17T15:21:19+00:00December 17th, 2024||0 Comments
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